Take a Tour of Your New Task Management System ~ We Use Trello with Full Transparency so You Know Your Work Is Moving!
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Trello Tour : We Offer You Full Accountably and Transparency
It's not enough to hand off your task flow to virtual assistants or any company for that matter, without some form of communication, and knowing what tasks are being worked on and which ones have been completed.
When you take this tour of our task management system, you will see common and custom workflows. We customize your tasks and work on what you need to get done. We are not like other outsourcing companies who need you to fit into their system. While we have a system for task management, we customize your tasks based on your priorities which may be totally different than the next person. Make sure you watch this entire video we created for you ~ Stay informed! Stay in the know!
Downloads/Resources (Click to view or right click to download)
Download the Checklist~ What You Need to Provide
How GIDFM Works Behind the Scenes for You
Here is Your Trello Invite Link:
Onboarding Requirements and Next Step:
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Here are answers to some frequently asked questions:
How do I know what tasks are being done?
All of our tasks are in your output column on your Trello board. Watch the video for more details. You also have columns for specific platforms and projects, for instance, Facebook Marketing will have a column so we can store all completed posts and graphics.
Where can I see the tasks that are completed?
Your output cards are marked blue when they are completed. There is a link to your output should it be a task that contains an output link. You can follow right along as your tasks are going on.
What if I need to add on more hours to my block?
No problem! Contact Daisy, our Chief of Operations to have her increase your block of time you ordered. Remember that when you do that, we will require an equal retainer deposit for the difference.
What if I get sick, get super busy, or go on vacation, do my tasks continue?
The beauty of having a team in your corner and working with you is that the work goes on even when you are sick, out of town, on vacation, busy with clients, etc.
How do I get my tasks to you?
Watch the video for a more thorough reply. You add your tasks to a Trello feedback card in your feedback column on your Trello board. Name the title of the card, the task. Go ahead and use as many words as you need to. Then click save. Then open up the card, by clicking on it, and adding details such as a drop box link, or graphics, etc. Please always use Trello to send tasks as emails can easily get lost. I love talking to you on the phone and text, but I forget the tasks sometimes, so please always use Trello for your tasks.
How do I reach you when I have a question?
You can email daisy at ProfVA.Daisy@gmail.com or you can text me at 561-502-1577. If you need to email me, email firstname.lastname@example.org.
Who do I notify on Trello, who do I tag?
When you complete adding your task onto your feedback card, please tag as shown the video: Daisy, Farah, and Katerina.
What happens if you have to go over my hours or if you are under my hours I order?
No worries there! Sometimes we have to go over your block of hours by one to a few hours. When this happens, we do not invoice you for the extra hours. Instead during the next pay period, we will reduce your hours by that amount. This way you are always getting the same invoice so there is no fluctuation in your payments. If we go under your block of hours we will add more hours to the next pay period by that amount.