Terms and Conditions
We have a "no refund policy". This is because the people in the Philippines get paid every two weeks. As soon as we onboard a new client, we are promising the vas the hours to count on. They live in a third world country where there is no safety net. If they don't get paid, they don't eat. They do not understand NOT getting paid for the work they do or for the work they are promised. Thus, we do the work or will do the the work, and there are no refunds. You may bank your hours if you need to put your work on hold. You won't lose your money.